If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
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Will I receive many emails from you?
No. We will only send you a Welcome email – optional, depends on the subscription type, and Login...
Does your VPN protect me against malware, spyware, viruses?
No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc...
How many devices I can use VPN on?
You can use AnonymousVPN service on as many devices as you wish.We don't restrict that number of...
Does AnonymousVPN work with my Personal Firewall Software?
No. Generally we do not recommend using any third party firewall software. Windows (since XP...
Why is particular AnonymousVPN server faster than others?
The speed of each server depends on where you are physically located, where the website you're...