General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
  • 38 A felhasználók hasznosnak találták ezt
Hasznosnak találta ezt a választ?

Kapcsolódó cikkek

How does it work?

A VPN, or virtual private network, creates a connection between your computer and one of our...

Can my provider block AnonymousVPN connection?

A provider cannot block the AnonymousVPN’s connection because the connection runs over TCP port...

How to use AnonymousVPN on Linux?

In order to use AnonymousVPN on Linux please download an archive from...

Why some countries are detected incorrectly?

There are Geolocation or GeoIP services on the Internet, such as http://www.whatismyip.com/,...