If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
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Things that can effect my test results when performing a speed test at www.speedtest.net ?
If you feel that your speed when connected to our VPN is slow, we encourage you to take a speed...
Does AnonymousVPN work with my Personal Firewall Software?
No. Generally we do not recommend using any third party firewall software. Windows (since XP...
Why some countries are detected incorrectly?
There are Geolocation or GeoIP services on the Internet, such as http://www.whatismyip.com/,...
What is Kill-Switch?
VPN conceals your original IP address. When you connect to the Internet through a VPN...
How to use?
Simply download and install an application for your platform:Windows:...