General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
  • 38 משתמשים שמצאו מאמר זה מועיל
?האם התשובה שקיבלתם הייתה מועילה

מאמרים קשורים

What does an ISP know when I connect to AnonymousVPN?

Your ISP will see that you are connected to a remote VPN server, and that the connection is safe...

Is there any bandwidth / speed limit?

We do not limit the bandwidth but we worry about super "heavy" users that can harm our server...

What is the Difference Between PPTP, L2TP and Open VPN

PPTP (Point-to-Point Tunneling Protocol) is lower level encryption method compared to L2TP and...

Setting up AnonymousVPN on the router

In order to setup AnonymousVPN on the router, please download an archive from...

How to use AnonymousVPN on iOS?

Simple way in few steps to use AnonymousVPN on iOS:1. Download and install OpenVPN Connect...