If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
- 38 Users Found This Useful
Related Articles
Does your VPN protect me against malware, spyware, viruses?
No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc...
How to use AnonymousVPN on iOS?
Simple way in few steps to use AnonymousVPN on iOS:1. Download and install OpenVPN Connect...
Why some countries are detected incorrectly?
There are Geolocation or GeoIP services on the Internet, such as http://www.whatismyip.com/,...
What is the difference between a Proxy and VPN Service?
A VPN provides security by encrypting your connection from your PC/device to the VPN Node. A...
What does an ISP know when I connect to AnonymousVPN?
Your ISP will see that you are connected to a remote VPN server, and that the connection is safe...