If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
- 38 Users Found This Useful
Related Articles
What is Kill-Switch?
VPN conceals your original IP address. When you connect to the Internet through a VPN...
Setting up AnonymousVPN on the router
In order to setup AnonymousVPN on the router, please download an archive from...
Your server keeps logs?
We do not keep any traffic log, we have a strict no-logs policy. Privacy is our first, middle and...
What is the difference between a Proxy and VPN Service?
A VPN provides security by encrypting your connection from your PC/device to the VPN Node. A...
How many devices I can use VPN on?
You can use AnonymousVPN service on as many devices as you wish.We don't restrict that number of...