If you're having issues the first thing you should do is to reboot your router, modem and computer/device. Rebooting is the first step of troubleshooting, even if everything seems to be working fine without connecting to the VPN.
If you use a separate modem and router, try bypassing your router to connect to the modem directly. If it works, then you know the issue is caused by your router. Sometimes routers will have settings that can affect your connection, such as a firewall.
- 38 Users Found This Useful
Related Articles
Does your VPN protect me against malware, spyware, viruses?
No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc...
What to do if I get a message saying that the TAP-Win 32 Adapter V9 install fails?
You can download the latest version of TAP: - Windows XP Download - Windows 7 and above Download...
Will I receive many emails from you?
No. We will only send you a Welcome email – optional, depends on the subscription type, and Login...
What is the Difference Between PPTP, L2TP and Open VPN
PPTP (Point-to-Point Tunneling Protocol) is lower level encryption method compared to L2TP and...
If my IP address is dynamic, can I use AnonymousVPN?
Yes, you can.