Does your VPN protect me against malware, spyware, viruses?

No. Such protection requires traffic inspection on VPN servers using anti-malware/virus/etc gateway software. We don't inspect traffic and we don't run any scanning engine on servers. You should always keep your PC/devices secure by adopting proven practices.

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Is there any bandwidth / speed limit?

We do not limit the bandwidth but we worry about super "heavy" users that can harm our server...

Does AnonymousVPN work with my Personal Firewall Software?

No. Generally we do not recommend using any third party firewall software. Windows (since XP...

Why some countries are detected incorrectly?

There are Geolocation or GeoIP services on the Internet, such as http://www.whatismyip.com/,...

How does it work?

A VPN, or virtual private network, creates a connection between your computer and one of our...

General Troubleshooting

If you're having issues the first thing you should do is to reboot your router, modem and...