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Can I get a refund?

If Anonymous VPN hasn't come to meet your needs (for example, due to high latency), during the...

My payment has been declined

The details you have filled on the payment page probably don't match to the owner of the credit...

What payment options do you provide?

At the moment we accept Mastercard, Visa and American Express credit cards.

Payment provider

The transactions on our website are handled by our payment provider, SafeCharge. It is an...

How long does the service activation take?

Normally the activation takes from a few seconds to a couple of minutes.